|
About Exceptional Title & Escrow
The Exceptional Title & Escrow Vision
Exceptional Title and Escrow will enhance the real estate transaction process throughout Hampton Roads, the Commonwealth of Virginia, and eventually, across the nation. ETE will do so by expanding our unique service concept from our current offices in Newport News, Williamsburg and Virginia Beach to over 20 Full Service and Title Only offices across the Commonwealth before 2010. ETE will continue this expansion into surrounding states as consumer demand for our exceptional service grows.
ETE's Mission Statement
Exceptional Title and Escrow’s commitment to customer satisfaction will be evident in every aspect of our service delivery. Unlike most title and escrow companies, each ETE client will have one transaction professional from start to finish. With a single point of responsibility and contact, no detail of a client's real estate transaction will ever be left to chance. Our mission is to provide the most customer-driven settlement services in the industry and supply our clients with the peace of mind afforded by excellent title insurance products provided by the industry's strongest insurance underwriters.
ETE's Core Values
Privacy is paramount to our clients and a focal point for ETE. Whether our clients are completing our online forms or reviewing final closing documents, ETE’s goal is to ensure that every private detail of the transaction remains just that…private.
Exceptional Title is also committed to helping each and every client understand the various aspects of their transaction. We will carefully explain each and every detail of the process and the importance of our Insurance Products. Exceptional Title Online will be an excellent reference for information on every topic, from owner’s and lenders title insurance to the 1031 exchange transaction process. ETE believes that understanding the search, insurance and settlement process is critical to removing the stress associated with real estate fundings and closings.
Exceptional Title and Escrow will recruit the best and brightest real estate closing professionals to serve our clients. Every Exceptional Title and Escrow closing professional will be trained and certified to handle even the most complex commercial and residential real estate transactions. Exceptional Title Online will allow our clients to review biographical information on each of our settlement professionals so that our clients are free to request the one they want by name if they so desire.
ETE is committed to education and our efforts will not be limited to our own company. Exceptional Title and Escrow will help other Settlement Services companies improve their customer service focus and work diligently to improve customer satisfaction throughout the Title and Escrow industry.
|
